Shipping Information
Free Shipping on All Orders!
At Sarvios, we're delighted to offer free shipping on every order, making it easier and more affordable for you to enjoy our products.
Order Processing
Please allow 1-3 business days for us to process and dispatch your order. During peak periods and holidays, processing times may extend up to 7 business days. An order is considered dispatched once it has been handed off to our shipping carrier.
Estimated Shipping Times
Once dispatched, the delivery time for your package will vary based on your location. Here are the estimated shipping times by country:
United States: 5-10 business days
Please note that shipping times can be affected by peak periods and public holidays, and occasional delays in customs are beyond our control.
Order Changes and Address Accuracy
Ensure your shipping details are correct at checkout. If you need to make changes, please contact us at hello@sarvios.com within 24 hours. Inaccurate or incomplete details may lead to delays or cancellations. For address issues detected by our system, we'll reach out via email for confirmation within 3 business days.
Delayed Delivery
While we strive to ship orders promptly, delivery delays may occur due to factors outside our control such as severe weather or logistical disruptions. If you experience significant delays, please contact the courier directly.
Lost or Stolen Packages
In the unfortunate event of a lost or stolen package, contact us at hello@sarvios.com. While Sarvios is not responsible for lost or stolen items once handed to the courier, we will assist you in dealing with the courier and, if necessary, filing a claim.
Shipping Policy Updates
Sarvios reserves the right to update this Shipping Policy at any time. By purchasing from us, you accept the terms of the current policy. Check back periodically for any changes.
Need More Help?
If you have any questions about our Shipping Policy or need further assistance, feel free to contact us.